AMARA Hotel - Floor Supervisor

AMARA Hotel in Limassol, Cyprus, is seeking candidates for the position of Floor Supervisor to oversee the cleanliness, maintenance, and overall presentation of guest rooms and public areas. The ideal candidate will ensure the highest standards of hygiene and service excellence while leading and supporting the housekeeping team.

Job Overview

The Floor Supervisor will be responsible for supervising housekeeping attendants, maintaining quality control, and ensuring an exceptional guest experience. The role requires strong leadership, attention to detail, and the ability to work efficiently in a fast-paced environment.

Main Responsibilities

• Supervise housekeeping team members to ensure all guest rooms and public areas are cleaned and maintained to the highest standards.

• Conduct daily room and area inspections, ensuring compliance with hotel quality and hygiene standards.

• Address guest requests, concerns, and complaints promptly and professionally.

• Train and mentor housekeeping staff to enhance efficiency and maintain consistency.

• Coordinate with the front office and maintenance teams to ensure timely room readiness.

• Monitor housekeeping supply inventory and ensure timely replenishment.

• Uphold health and safety regulations, including proper handling of cleaning chemicals.

• Assist in scheduling and managing the housekeeping workforce effectively.

• Support a positive team environment, fostering motivation and high performance.

Qualifications & Skills

• Previous experience in a supervisory role within housekeeping, preferably in a luxury hotel.

• Strong knowledge of cleaning techniques, hygiene standards, and housekeeping procedures.

• Excellent leadership and team management skills.

• Attention to detail with a strong focus on quality control.

• Good communication skills in English; additional languages are a plus.

• Ability to work flexible hours, including weekends and holidays, as required.

• Proactive, adaptable, and able to multitask in a fast-paced environment.

Favorable Characteristics

• Strong sense of responsibility and reliability.

• Hands-on approach with a problem-solving attitude.

• Ability to create positive relationships with team members and other departments.

• Immaculate personal appearance and professional demeanor.

• Passion for maintaining high hospitality standards.

Application Details

Interested applicants should apply directly via email at [email protected]
All applications will be treated with the strictest confidentiality. Please note that only successful candidates will be contacted for this position.