AMARA HOTEL - PORTER

AMARA Hotel in Limassol, Cyprus, is seeking candidates for the position of Porter to provide exceptional guest service by assisting with luggage, delivering items to rooms, and supporting the smooth operation of the hotel. The ideal candidate will have a friendly and helpful attitude, strong organizational skills, and a commitment to delivering high-quality service to guests.

Job Overview

The Porter will be responsible for assisting guests with luggage, delivering items to rooms, and providing general support to the hotel staff. The role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Main Responsibilities

• Greet guests upon arrival and departure, offering a warm welcome and providing luggage assistance.

• Assist guests with transporting luggage to and from guest rooms, including using luggage carts and elevators.

• Deliver guest requests, amenities, and other items to rooms in a timely and professional manner.

• Ensure that all guest belongings are handled with care and attention.

• Maintain the hotel’s luggage storage areas, ensuring they are organized and secure.

• Provide guests with information about hotel services, amenities, and local attractions.

• Assist in coordinating guest transportation, including taxis and airport transfers.

• Maintain the cleanliness and organization of public areas, including the lobby and entrance.

• Support the concierge team with any special guest requests, as needed.

• Report any issues or maintenance needs promptly to the relevant departments.

• Assist with general hotel duties such as moving furniture or setting up equipment for events.

• Uphold health and safety standards and ensure a safe working environment.

Qualifications & Skills

• Previous experience in a hotel or customer service role is preferred.

• Excellent communication and interpersonal skills.

• Strong attention to detail and ability to handle guest requests professionally.

• Ability to lift and carry luggage or other items safely and efficiently.

• A positive and friendly attitude with a focus on guest satisfaction.

• Ability to work in a fast-paced environment and handle multiple tasks.

• Fluent in English; additional languages are a plus.

• Ability to work flexible hours, including weekends and holidays.

• Strong organizational skills and the ability to prioritize tasks.

Favorable Characteristics

• Energetic, approachable, and always ready to assist guests.

• Strong sense of responsibility and reliability.

• Professional appearance and demeanor.

• Ability to maintain a calm and composed attitude, even during busy times.

• Enthusiastic about delivering outstanding customer service and creating memorable guest experiences.

Application Details

EU passport holder (essential).
Interested applicants should apply directly via email at [email protected].
All applications will be treated with the strictest confidentiality. Only successful candidates will be contacted.