Front Manager Office

Objective Description for a Front Office Manager

A 5* hotel in Limassol is highly motivated and experienced Front Office Manager. The ideal candidate must have Greek or Cypriot nationality and will possess exceptional leadership skills, a guest-centric approach, and the ability to oversee the front office operations efficiently.

Key Responsibilities:

• Supervise and manage all front office functions, including reception, concierge, and reservations.
• Ensure a seamless guest experience from check-in to check-out, maintaining the highest standards of hospitality.
• Lead, train, and motivate the front office team to deliver exceptional service and exceed guest expectations.
• Monitor and manage room inventory, pricing strategies, and occupancy to optimize revenue.
• Handle guest inquiries, complaints, and feedback promptly and professionally.
• Collaborate with other departments to ensure smooth operations and resolve any issues effectively.
• Develop and implement policies and procedures for front office operations to maintain compliance with hotel standards.
• Oversee financial transactions at the front desk, including cash handling and billing accuracy.
  
  

Qualifications and Requirements:

• Greek Language is a must
• Proven experience in a similar role within a luxury hotel environment, preferably a 5-star property.
• Greek or Cypriot nationality (mandatory).
• Strong knowledge of hotel management systems and front office software.
• Excellent communication skills in both Greek and English; additional languages are a plus.
• Outstanding organizational, problem-solving, and decision-making abilities.
• A guest-oriented mindset with a focus on delivering excellence.
• Ability to work flexible hours, including weekends and holidays.
  
  

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth within a leading luxury hospitality brand.
• A supportive and collaborative work environment.
  
  

All applications must include a personal CV and should be sent to: [email protected]

All CVs will be treated in strict confidence.