Requirements

• High school graduate or equivalent / Hotel & Catering Diploma is a plus
• 5+ years’ experience in the same position or any similar serving experience in Hospitality Industry
• Excellent Knowledge of English Language
• Excellent Communication Skills 
• Knowledge of Hotel software
• Ability to obtain and maintain a food handler certification
• Pleasant Personality
• Customer-centric
• Flexible availability including weekends

Key responsibilities

• Serve food courses and alcoholic beverages to guests.
• Have full knowledge of items served on the menus and buffets and answer questions on menu selections.
• Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability as well as for additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Follow cycle time guidelines for all meals.
• Maintain cleanliness of work areas throughout the day.
• Serve all tea and coffee, buffets, light refreshments, and other food and beverage as per the weekly function sheet, and to the required hotel standard - ensuring the highest standards of presentation and cleanliness.
• Ensure regular liaison with the F&B Supervisor, other departments and management, relating to any changes or difficulties within the daily operations of the department.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language.
• Perform other reasonable job duties as requested by Supervisors.

Position Overview

The position is under the direction of the Room Service Supervisor. The person in charge of the position serves food and beverages to rooms during night shift, within the service standards settled by the Food & Beverage Management.

An attractive remuneration package will be offered to the successful candidate, according to qualifications and experience.

All applications must include a personal CV and should be sent to: [email protected]

All CVs will be treated in strict confidence.