VIP Agent (VAC-J3404)
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StaffMatters is a well-established, professional Recruitment and HR Services company in Cyprus, where we continually strive to offer superior service with an unwavering personal approach. We recruit staff for both permanent and temporary / contract positions and we find jobs for job seekers. We find you the experts you need to work for you, and we are experts at finding you work. And we are really good at it!
Which legitimately makes us: Experts at Work!
Job Description
Our client, an online casino in Limassol, is looking to hire a VIP Agent, who will be the dedicated point of contact for our high-value players, providing personalized assistance and ensuring top-level satisfaction. While English is the primary language, Turkish language skills are a plus, given our worldwide reach.
Responsibilities:
VIP Relationship Management: Build and sustain strong connections with VIP players, offering tailored support and exclusive promotions.
Account Oversight: Monitor VIP activity to address needs proactively, ensuring high retention and engagement.
Requirements:
Previous experience managing VIP or high-net-worth clients, ideally in online casinos or a related area.
Fluent in English; Turkish language is an added advantage.
Proven ability to provide top-tier customer service and foster loyalty.
Capable of balancing multiple VIP requests while maintaining accuracy.
EU-citizenship
Ability to work full-time on-site in Limassol.
Working hours:
The working hours are 9am – 6pm (onsite role)
TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference: VIP Agent - VAC-J3404. We look forward to hearing from you!
Information
Cyprus, Limassol
Customer Support
Casino
14 days ago