Waiter/ Waitress

SCOPE OF JOB

The main purpose of this role is to provide excellent services and maximize guest satisfaction by ensuring that Company standards and targets are achieved.

Reports to: Restaurant Manager and/or Manager on Duty

MAIN RESPONSIBILITIES

• Greet and welcome customers.
• Present menus and provide detailed F&B menu knowledge.
• Prepare tables by setting up linen, silverware, and glasses.
• Offer menu recommendations and daily specials.
• Use every upselling opportunity as per standards.
• Take accurate F&B orders using POS, handhelds, or order slips.
• Serve food & drinks.
• Maintain a clean & tidy dining area and equipment.
• Deliver & collect bill payments.
• Carry dirty equipment to the kitchen pot wash.
• Follow all relevant Health & Safety Protocols & Policies.
• Attend job-specific training.
• Participate in team communication meetings.

KEY REQUIREMENTS

Essential Skills and Knowledge

• Excellent customer service skills.
• Good organizational and communication skills.
• Basic F&B knowledge.
• Fluent in English & Greek.

Behavioral Characteristics

• Approachable and social.
• Team player.
• Ability to work under pressure.
• Attention to detail.
• Critical thinking.
• Team spirit & flexibility.

Level of Experience

• At least 1 year of previous experience in F&B operations in a similar position.
• Hands-on experience with POS & handheld systems.

BENEFITS

• Competitive salary based on experience and qualifications.
• Accommodation offered upon request.
• Paid annual leave.
• 5-day workweek schedule.
• Free meals while on duty.
• Up to 15% discount on company brands, including:
  • Pizza Express
  • Marzano
  • Columbia Beach
  • La Boca
  • Columbia Steak House
  • Pokeloha
  • Columbia Confectionery
  • Columbia Beach Resort
  • House & Garden
  • Columbia Sun
• Training and development opportunities.
• Career advancement opportunities.

All applications will be treated with the strictest confidence.

Interested applicants may email their CV to [email protected]